Globally the economies are striving to survive, as the COVID-19 has hits lifes of almost everyone in todays world. As everything is going on and off, one thing that keeps going on are expenses we have to incur whether we are working or not. This has left many people Jobless. Now the Blooming sectors of all the economies are health sector and BPO. Why BPO? because its a service sector responsible to keep pace of other sectors. Earlier the BPO's were not having a Good repo, Nowadays its the only sector which has the capacity to gulp as many as people for employment.
Working as Customer care Executive means, listening to the customer's Query Investigation, and resolving their issues. Working as one of the CCe, would make feel good when you have the ability to make someone's life little easier then was before talking to you. That's the power the BPO has. Every sector has its Pros Cons but what matters is how long you can work and grow in the most Chsllenging and fastest growing sector.
The jobs at BPO are challenging in nature, on parameters of comfort and flexibility. You have to keep on understanding and resolving the issues during your shift. For this you will get in return confidence to work in pressure, trsut in your ability, and technical knowlegde about the systems, technologies, if youy're not from technical background.